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COVID19 – Safety measures

PROTECTING YOU

PROTECTING US

For latest information regarding protocols and restrictions; we encourage you to look at the Visit Malta page on this link.

Locator Form 

  • Entry into Malta may require that you fill in a locator form, we encourage you to read the rules in the Visit Malta page (Above)
  • Our address for the Locator form is: Luna Holiday Complex, Marfa Road, Mellieha MLH9063, Malta. {We do not have a street number however, for the locator form we suggest you write then number 1)

COVID Testing in Malta

Should you require to have a COVID test in Malta, this can be done at Browns Pharmacy or Remedies Pharmacy found in Mellieha village. We encourage you to contact them to find out pricing or to book your test. Both PCR and Rapid Antigen tests are provided.

 

Here are the measures and protocols we have in place:

Guest Obligations:

  • Distancing: Maintain a 2 metre distance from persons not of your party
  • Temperature Checks: We will check everyone’s body temperature using a non contact thermometer on arrival of all guests.
  • Wash/Sanatize: Sanitizer is available through out the property, we kindly ask you to use this.
  • Mask Use: Masks are required while passing through public areas.
  • Valid EU/Maltese Vaccine certificate required to use leisure and dining facilities. Required from 17/01/2022 for all above 19 years of age.
  • All our rooms are self-catering and with a shop on- site, guests do not necessarily need to use restaurants 
  • Room service is available for in room dining 
  • Guests can opt to not receive housekeeping and we can prepare fresh linen/towels. 
  • Use of viricidal chemicals certified against COVID-19 used when cleaning rooms and public areas.  
  • Action plan for person who may become infected during their stay include a self-isolation strategy 
  • All staff provided with and trained on the use of personal protection equipment:  Gloves – Disposable gowns – Closed shoes – facial protection  impermeable aprons. 

 

Reception 

  • Safe distancing between front desk and our Guests 
  • Minimal contact with our pre-registration service 
  • Regular cleaning of reception area 
  • Reception staff trained to handle any suspected COVID-19 case 
  • Information from the Health Authority available at reception

 

Public areas and lifts 

  • Frequent sanitization of public bathrooms 
  • Sanitizers available on entry to all outlets and around the property
  • Paper towelsbins & Sanitizer are available in all public bathrooms 
  • Use of viricidal chemicals certified against COVID-19 when cleaning public areas
  • Adequate ventilation systems in all areas where people congregate 
  • Signage advising Guests on the use of lifts 

 

 Outlets, Kitchen and Dining 

  • Proper Distancing of tables As per local guidelines 
  • Masks must be used when getting up from your table
  • Contact surfaces/counters/food preparation surfaces cleaned before and after use 
  • High touch areas cleaned/disinfected hourly 
  • Limited number of persons in each outlet 
  • Plated Breakfast
  • Outdoor options for dining 
  • Contact tracing for diners 
  • All cooling/heating appliances sanitized 

 

Pools and sun terraces.  

  • Monitoring of pool chlorination frequently 
  • Sunbeds and tables cleaned thoroughly before and after use 
  • Sun beds pre-booked to ensure organized set-up 
  • Social distancing between sun loungers 
  • Masks to be used when going to the bathroom or to your room, not required while lounging/swimming

  

Mini-market 

  • Masks to be worn for in person purchasing 
  • Purchases also available through online/phone orders  
  • Contactless payments 
  • Impervious screens installed 
  • Pick up of orders outside of premises with online ordering
  • Delivery of orders to rooms when ordered via minimarket website

 

Staff 

  • All staff temperaturemonitored daily 
  • Policy on going/staying home if they feel ill 
  • Regular use of sanitizer & protective clothing where appropriate 
  • All Staff trained on new procedures 
COVID19 - Safety measures - Luna Hotel